Privacy policy
Last updated: June 18, 2026
This Privacy Policy explains how Bleu Hour LLC ("Slatewind," "we," "us," or "our") collects, uses, and protects your personal information when you visit slatewind.com or make a purchase. We serve customers in the United States, the European Union, the United Kingdom, and worldwide, so this policy reflects both US (CCPA) and EU/UK (GDPR) standards.
1. Information we collect.
- Information you give us: name, email address, shipping and billing address, phone number, and order details.
- Payment information: processed securely by our payment providers. We do not store full card numbers.
- Automatic information: IP address, device type, browser, and browsing behavior, collected through cookies and tracking pixels (for example Meta, TikTok, and Google Analytics).
2. How we use your information. To process and ship your orders, provide customer support, send order updates, prevent fraud, improve the Site, and — only with your consent — send marketing emails or SMS.
3. Sharing your information. We share personal information only with parties that help us run the store: payment processors, shipping and fulfillment partners, and analytics or advertising providers. We do not sell your personal information for money. Some sharing for targeted advertising may qualify as a "sale" or "sharing" under certain US laws; you can opt out (see Section 6).
4. International transfers. Your information may be processed in the United States or other countries. Where required, we rely on appropriate safeguards for transfers out of the EU/UK.
5. Your GDPR rights (EU/UK visitors). You have the right to access, correct, delete, or port your data, to object to or restrict processing, and to withdraw consent at any time. To exercise these rights, email contact@slatewind.com. You may also lodge a complaint with your local data protection authority.
6. Your CCPA rights (California residents). You have the right to know what personal information we collect, to request deletion, to correct inaccurate information, and to opt out of the "sale" or "sharing" of personal information. We will not discriminate against you for exercising these rights. To make a request, email contact@slatewind.com.
7. Cookies. We use cookies for essential site functions, analytics, and advertising. You can control cookies through your browser settings or our cookie banner where applicable.
8. Data retention. We keep your information only as long as needed to fulfill orders, comply with legal obligations, resolve disputes, and enforce our agreements.
9. Children. The Site is not intended for anyone under 18, and we do not knowingly collect information from children.
10. Changes and contact. We may update this policy; the "Last updated" date reflects the latest version. Questions? Email contact@slatewind.com.